Jeg har laget mange internsøk de siste årene. Og i brukerintervjuene vi har gjennomført i forprosjektene, har vi funnet at de aller fleste leter etter mennesker: Enten etter et telefonnummer, eller etter eksperten på et fagområde. Målet vårt er ofte å lage en “intern Google” for kundene våre. Det betyr at vi må forstå hva [...]
For the last year I have made a few internal searches. Almost every user interview I attend, we find that people are looking for people. Either a colleague’s phone number or email, or an expert on a specific field area. Our goal is often to make “an internal Google” for our customers. That indicates that [...]
Last week my colleague, Espen Klem, wrote a post about designing a better search result using a visual relevancy-hierarchy building on the Phi spiral. I thought I’d test it out. I decided to use a website that lots of people use – or at least; a kind of page that people could relate to. So I [...]
100% of the users know they are looking for a document and not a colleague. So why are we showing them both documents and people in the same search result? A few weeks ago, my colleague Harald and I carried out user interviews at a customer for their “internal Google” solution. Before starting to developing [...]
What happens if we focus too much on user experience, for instance design, and to little on other areas of the production line? In the Russian army … it killed several soldiers. In Comperio, this is “our holy scripture”: We believe that the best solutions hit the center of where the three circles of “Business [...]
OK. I know you want it. Quick fixes to make your search results look better. These five points will not give you a perfect or necessarily user friendly search results page … but maybe it will be a bit better than before. 1. Enlarge your search box! Why are you hiding it ? Screenshot: TMZ.com [...]
Today we are launching a new brand identity for Comperio. As of now we are stronger, prouder and more clear on what we are: search evangelists! A year ago the Comperio Design Team started with planning and researching for what today has resulted in a new brand identity. It includes a new logo, new branding of services [...]
Working with search and user experience, I have found plenty of inspiration in many well-written books, articles and lectures. Most of these inspirational sources deal with specific and applicable things like faceted search, design documentation, personas and user testing – familiar topics for everybody who practice user experience design. Other reading experiences leave a deeper [...]
How can you make your search solution easier to use for your users? By trying to understand how they think, and what their challenges are. Yesterday I went to the store to buy oregano and pizza seasoning mix, amongst other things. Usually I use two or three hours in front of the seasoning shelves to [...]
Here at Comperio we love making design logical. But how do we combine logical design with design that is innovative and modern – design that makes your product stand out more than your competitors product? First of all: How do we define the term logical design? By logical design we mean graphic design with the user [...]
