100% of the users know they are looking for a document and not a colleague. So why are we showing them both documents and people in the same search result? A few weeks ago, my colleague Harald and I carried out user interviews at a customer for their “internal Google” solution. Before starting to developing [...]
OK. I know you want it. Quick fixes to make your search results look better. These five points will not give you a perfect or necessarily user friendly search results page … but maybe it will be a bit better than before. 1. Enlarge your search box! Why are you hiding it ? Screenshot: TMZ.com [...]
Working with search and user experience, I have found plenty of inspiration in many well-written books, articles and lectures. Most of these inspirational sources deal with specific and applicable things like faceted search, design documentation, personas and user testing – familiar topics for everybody who practice user experience design. Other reading experiences leave a deeper [...]
Enthusiastic search technology and UX practitioners have no shortage of inspiring books to adorn their bedside tables. Countless books on information architecture, interaction design, user testing and design documentation could keep you occupied well into the next wave of occupational fads. If you have read everything else of interest – and want to pump yourself up [...]
