Jeg har laget mange internsøk de siste årene. Og i brukerintervjuene vi har gjennomført i forprosjektene, har vi funnet at de aller fleste leter etter mennesker: Enten etter et telefonnummer, eller etter eksperten på et fagområde. Målet vårt er ofte å lage en “intern Google” for kundene våre. Det betyr at vi må forstå hva [...]
For the last year I have made a few internal searches. Almost every user interview I attend, we find that people are looking for people. Either a colleague’s phone number or email, or an expert on a specific field area. Our goal is often to make “an internal Google” for our customers. That indicates that [...]
At a party, it’s not rare to get to a point in the conversation where you are unsure of the facts. We can either sit and ponder for hours, or we can pick up the smartphone and find the answer. That’s how it should work at the workplace as well. Lately, there have been some [...]
