Working with search and user experience, I have found plenty of inspiration in many well-written books, articles and lectures. Most of these inspirational sources deal with specific and applicable things like faceted search, design documentation, personas and user testing – familiar topics for everybody who practice user experience design. Other reading experiences leave a deeper [...]
Enthusiastic search technology and UX practitioners have no shortage of inspiring books to adorn their bedside tables. Countless books on information architecture, interaction design, user testing and design documentation could keep you occupied well into the next wave of occupational fads. If you have read everything else of interest – and want to pump yourself up [...]
Technology has no inherent business value. Technology doesn’t provide improved findabiliy, decision-making or knowledge management by itself. Technology just provides features that help users perform tasks, thereby reaching their goals. Only when user goals and business goals align, can you hope to create business value. Without people, there is no purpose – and without purpose, [...]