When we started Comperio 6 years ago, many of the search projects were limited to one or two objectives. The goal was often just to “fix” search on the web site and/or the intranet. With the tools and solution concepts we had available at the time that was demanding enough.
Today, however, the success of the first wave of search solutions have led our customers to ask for “more search”, “more access” and “new insights” into their vast amount of information repositories. While the idea is not new, we are now seeing innovative and true new enterprise-wide indexes or information marketplaces being established. Structured data is at the core and the solutions are more centered towards Information Access than the previous search-only focused solutions. These solutions include every digital content and data repository that the enterprise possesses and even additional external sources that potentially bring new insights. The use-cases and business purposes has become more comprehensive and thus requires a more flexible way to service customer-, partner-, authority- and/or employee-facing applications.
Enterprise Search is maturing and that’s good news: think of all the new opportunities this opens!